Privacy policy

Privacy Policy

Last updated: 19/07/2026

At Fixomart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from Fixomart.in.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details and purchase history
  • Information you provide when contacting our customer support

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and information about how you interact with our website.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Deliver products to you
  • Process payments
  • Send order confirmations and shipping updates
  • Provide customer support
  • Process returns, refunds, and exchanges
  • Improve our website, products, and services
  • Prevent fraud and protect the security of our store
  • Send promotional communications where permitted by law and where you have consented or where otherwise legally permitted

3. Sharing Your Information

We may share your personal information with trusted service providers who help us operate our business, including:

  • Shopify, our e-commerce platform
  • Payment processors
  • Shipping and delivery partners
  • Suppliers and fulfillment partners, where necessary to fulfill your order
  • Website, analytics, and marketing service providers
  • Government authorities or legal authorities when required by law

We do not sell your personal information.

4. Payments

Payments are processed through third-party payment providers. We generally do not store your complete payment card details on our own servers. Your payment information is handled according to the privacy policies and security practices of the relevant payment provider.

5. Cookies

Our website may use cookies and similar technologies to:

  • Keep our website functioning properly
  • Remember your preferences
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing and advertising where applicable

You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as reasonably necessary to:

  • Fulfill your orders
  • Provide our services
  • Maintain business and transaction records
  • Comply with legal, accounting, tax, and regulatory requirements
  • Resolve disputes and enforce our agreements

8. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal requirements
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications

To make a privacy-related request, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are not intended for children who are not legally permitted to use online shopping services under applicable law. We do not knowingly collect personal information from children without appropriate legal consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Business Name: Fixomart
Website: Fixomart.in
Email: fixomartindia@gmail.com
Phone: +91 7994921740
Business Address: Karikkathil Charuvila puthen Veedu Nilamel, Kollam, Kerala, pin: 691535