Terms of service

Terms of Service

Last updated: 19/07/2026

Welcome to Fixomart. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Our Store

Fixomart is an online e-commerce store that offers products for sale through our website.

Business Name: Fixomart
Website: Fixomart.in
Email: fixomartindia@gmail.com
Phone: +91 7994921740
Business Address: Karikkathil Charuvila puthen veedu, Nilamel, Kollam, Kerala

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However:

  • Product colors may vary depending on your device screen.
  • Product images may be for illustrative purposes.
  • Product specifications may change where necessary.
  • We reserve the right to correct errors or inaccuracies.

We do not guarantee that all product information will always be completely accurate, current, or error-free.

4. Prices and Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

Payment must be successfully completed before an order can be processed, unless a cash-on-delivery option is specifically offered.

5. Orders and Order Acceptance

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to:

  • Accept or reject an order
  • Cancel an order
  • Limit quantities
  • Correct pricing or product errors
  • Cancel orders affected by suspected fraud or unauthorized activity

If we cancel an order after payment has been made, we will initiate a refund of the eligible amount through the applicable payment method.

6. Shipping and Delivery

We will make reasonable efforts to process and deliver your order within the estimated delivery time shown at checkout or on the product page.

However, delivery times may be affected by:

  • Shipping carrier delays
  • Weather conditions
  • Public holidays
  • Incorrect address information
  • Customs or regulatory delays
  • Other circumstances beyond our reasonable control

We are not responsible for delays caused by circumstances beyond our control.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return and Refund Policy.

Please review that policy before making a purchase.

8. Customer Information

You agree to provide accurate, complete, and current information when placing an order.

You are responsible for ensuring that your:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

are correct.

We are not responsible for delivery failures caused by incorrect or incomplete information provided by you.

9. Prohibited Uses

You may not use our website:

  • For any unlawful purpose
  • To commit fraud
  • To violate applicable laws or regulations
  • To interfere with the security or operation of the website
  • To attempt unauthorized access to our systems
  • To transmit harmful or malicious code
  • To collect personal information about other users without authorization

10. Intellectual Property

All content on this website, including text, logos, graphics, images, product descriptions, and other materials, is owned by or licensed to Fixomart unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our prior written permission.

11. Third-Party Services

We may use third-party service providers for services such as:

  • Payment processing
  • Shipping and delivery
  • Website hosting
  • Analytics
  • Marketing
  • Order fulfillment

Your use of third-party services may also be subject to the terms and policies of those third parties.

12. Disclaimer

To the maximum extent permitted by applicable law, Fixomart does not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will always be free from errors.
  • The information on the website will always be complete or current.

We reserve the right to modify, suspend, or discontinue any part of the website or our services at any time.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Fixomart shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.

Nothing in these Terms of Service limits any rights or protections that cannot legally be excluded under applicable law.

14. Indemnification

You agree to indemnify and hold Fixomart harmless from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms of Service
  • Your misuse of the website
  • Your violation of applicable laws
  • Your violation of the rights of another person or entity

15. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes are posted means that you accept the updated terms.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts applicable to the location of the business, subject to applicable law.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

Business Name: Fixomart
Website: Fixomart.in
Email: fixomartindia@gmail.com
Phone: +91 7994921740
Business Address: Karikkathil Charuvila puthen veedu, Nilamel, Kollam, Kerala