Shipping policy

Shipping Policy

Last updated: 19/07/2026

Thank you for shopping with Fixomart. We aim to process and deliver your orders as quickly as possible.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders are not usually processed or shipped on Sundays and public holidays.

Once your order has been shipped, you will receive shipping or tracking information where available.

2. Delivery Time

Estimated delivery time within India is generally 5–10 business days after the order has been shipped.

Delivery times may vary depending on:

  • Your location
  • Product availability
  • Shipping partner
  • Weather conditions
  • Public holidays
  • Remote-area delivery
  • Other circumstances beyond our control

The delivery estimate is not a guaranteed delivery date.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may offer free shipping on selected products or promotional offers.

4. Order Tracking

If tracking information is available for your order, it will be shared with you through the contact details provided during checkout.

Please allow some time for tracking information to update after the order has been shipped.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

Fixomart is not responsible for delivery delays, failed deliveries, or additional shipping costs resulting from:

  • Incorrect address
  • Incomplete address
  • Incorrect phone number
  • Incorrect PIN code
  • Failure to receive the package

Please contact us as soon as possible if you need to correct your shipping information.

6. Delayed or Lost Orders

If your order is significantly delayed or appears to be lost during transit, please contact us at:

Email: fixomartindia@gmail.com
Phone: +91 79949 21740

We will work with the relevant shipping or delivery partner to investigate the issue.

7. Damaged Packages

If your package arrives visibly damaged, please take photographs or videos of the package and product and contact us as soon as possible.

Please refer to our Return and Refund Policy for information about damaged, defective, or incorrect products.

8. Delivery Issues

If tracking shows that your order has been delivered but you have not received it, please contact us promptly. We may request additional information to help investigate the delivery.

9. Contact Information

Business Name: Fixomart
Email: fixomartindia@gmail.com
Phone: +91 79949 21740
Address: Karikkathil Charuvila Puthen Veedu, Nilamel, Kollam, Kerala, India
Instagram: @fixomart.in